Our coordinated approach delivers results, but the truly special part of RPO is our providers. Their dedication to delivering the most effective and caring medicine through team communication, preventive care, and patient education, doesn’t just change healthcare, it changes lives.
At RPO, we hold our providers to the highest standards. A strict set of requirements guarantees that every provider is performing at their highest level. Among those requirements are routine access and availability of appointments for patients, customer experience and complaints, network referral compliance, various quality standards, admissions, and member visits per year.
We expect that our providers give their best to each patient and you should too.
RPO has a wide range of more than 1,300 Primary Care Physicians and Specialists working in 13 areas in Houston and Southeast Texas. And with RPO, members can stay local; our doctors’ offices are conveniently located right in their neighborhoods.
RPO providers believe in the power of coordinated care because they have witnessed the benefits their patients have experienced. Coordinated Care gives the Primary Care Physician a full picture of a member’s health, the specialists they see, and the prescriptions they are taking. This allows them to manage or prevent any developing conditions. RPO providers must stay connected to provide this extraordinary care and that is why our referral system is so important.
The POD System
RPO is divided into 13 Physician Organized Delivery Systems (PODS). PODS are organized based on geography to provide members with the most convenient access to their PCP and specialists. PODS also encourage close and frequent communication between the entire provider team.
To keep members healthy, RPO providers frequently publish articles and information.
Keith Stout, M.D., RPO Physician